Facebook Ads Insights Tool

Facebook Ads Cost Per Lead Benchmarks for IT Services & Outsourcing

See how your CPL compares. Explore lead generation cost benchmarks by industry, region, and campaign type

Cost Per Lead for IT Services & Outsourcing

October 2024 - October 2025

Insights

Detailed observation of presented data

Cost per lead benchmarks for IT Services & Outsourcing (All countries) vs global

  • Based on $3B worth of advertising data from our dataset, which provides strong directional benchmarks.
  • This analysis looks at cost per lead (CPL) trends for industry IT Services & Outsourcing and target country All countries available compared to the global trend.
  • Overall level: the selected series averages 55.0, about 54% above the global baseline (35.8). In 8 of 13 months, CPL runs above market.
  • Seasonality: pronounced Q4 inflation and a summer surge. Q4 (Oct–Dec) averages 78.5—about 2.1x the baseline. Summer (Jun–Aug) averages 84.9—about 2.2x the baseline. Early year dips in Jan–Feb.
  • Volatility: very high in the selected data. Average month-to-month swing is 41.2 vs 4.5 globally. Several sharp spikes and drops are present.
  • Trend: from Sep 2024 to Sep 2025 the selected CPL falls 56% (10.54 to 4.64); the baseline declines 37% (32.88 to 20.63).

Selected data highlights (IT Services & Outsourcing, all countries)

  • Average: 55.0 across 13 months.
  • Highs/lows:
  • High: 122.31 in Jul 2025.
  • Next highs: 111.68 in Dec 2024; 93.58 in May 2025; 86.78 in Nov 2024.
  • Low: 4.64 in Sep 2025; next lows: 10.54 in Sep 2024; 16.27 in Feb 2025.
  • Volatility:
  • Average month-to-month change (absolute): 41.2.
  • Largest increases: Apr→May +62.17; Jun→Jul +63.96.
  • Largest drops: Dec→Jan −76.44; Aug→Sep −69.48.
  • First-to-last change: −56% from Sep 2024 to Sep 2025.
  • Range: 117.67 from low to high, indicating wide dispersion.

Global baseline highlights

  • Average: 35.8.
  • High/low:
  • High: 41.58 in Nov 2024.
  • Low: 20.63 in Sep 2025.
  • Volatility: average month-to-month swing 4.5 (stable relative to the selected series).
  • First-to-last change: −37% from Sep 2024 to Sep 2025.

Comparison: selected vs baseline

  • Level: selected CPL averages 55.0, placing IT Services & Outsourcing above market relative to the global benchmark (+54%).
  • Monthly positioning:
  • Above market: Oct, Nov, Dec 2024; Mar, May, Jun, Jul, Aug 2025.
  • Below market: Sep 2024; Jan, Feb, Apr, Sep 2025.
  • Seasonal patterns:
  • Q4: selected CPL accelerates steeply—Oct to Dec rise from 36.91 to 111.68, with the quarter averaging 78.5 versus 37.4 globally (more than double). This aligns with typical end‑of‑year competition.
  • Early year: Jan–Feb softness (avg 25.8) runs below the baseline (37.2).
  • Summer: Jun–Aug peak (avg 84.9) far exceeds the baseline (38.0), with the highest monthly CPL in July.
  • Volatility: the selected series is markedly more volatile than the global trend, with sharper spikes (Q4 and mid‑year) and deeper dips (Feb and Sep).

Understanding cost per lead benchmarks on Facebook Ads in industry IT Services & Outsourcing and All countries available helps advertisers make more efficient budget and creative choices.

Understanding the Data

Insights & analysis of Facebook advertising costs

Facebook advertising costs vary based on many factors including industry, target audience, ad placement, and campaign objectives. In the IT Services & Outsourcing industry, Facebook ad costs can be influenced by seasonal trends and market competition. Geographic targeting affects ad costs based on market competition and user engagement in different regions. Different campaign objectives lead to varying costs based on how Facebook optimizes for your specific goals. The data shown represents median values across multiple campaigns, and individual results may vary based on ad quality, audience targeting, and campaign optimization.

Why we use median instead of average

We use the median CTR because the underlying distribution of click-through rates is highly skewed, with a small share of campaigns achieving extremely high CTRs. These outliers can inflate a simple average, making it less representative of what most advertisers actually experience. By using the median—which sits at the midpoint of all campaigns—we provide a more rigorous and realistic benchmark that reflects the true underlying data model and helps you set attainable performance expectations.

Key Factors Affecting Facebook Ad Costs

  • Competition within your selected industry and audience demographics
  • Ad quality and relevance score – higher quality ads can lower costs
  • Campaign objective and bid strategy
  • Timing and seasonality – costs often increase during holiday periods
  • Ad placement (News Feed, Instagram, Audience Network, etc.)

Note: This data represents industry median values and benchmarks. Your actual costs may vary based on specific targeting, ad creative quality, and campaign optimization.

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The data behind the benchmarks

All data is sourced from over $3B in Facebook ad spend, collected across thousands of ad accounts that use Superads daily to analyze and improve their campaigns. Every data point is fully anonymized and aggregated—no individual advertiser is ever exposed.

This dataset updates frequently as new ad data flows in. It will only get bigger and better.

What is considered a good cost per lead on Facebook in 2025?

A good CPL usually ranges from $10 to $50, depending on your industry and target audience. B2C offers tend to be cheaper, while B2B or high-ticket services may see CPLs over $100.

Why is my CPL higher than industry averages?

Your CPL could be high due to weak creative, irrelevant targeting, or an offer that doesn't resonate. Low engagement or poor conversion rates on your landing page can also drive up costs.

Does campaign objective impact CPL?

Yes. Campaigns optimized for conversions or leads tend to generate cheaper and more qualified leads compared to traffic or engagement objectives. Facebook needs clear signals to find the right users.

How can I generate leads at a lower cost without hurting lead quality?

Focus on improving your offer, targeting the right audience, and using high-converting creative. Test native lead forms, but make sure you're still qualifying users properly.

Should I optimize for leads or conversions if my goal is pipeline growth?

If your goal is sales or revenue, optimizing for deeper funnel conversions is better. Optimizing for leads alone can inflate volume but hurt quality.