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Facebook Ads Cost Per Lead Benchmarks for IT Services & Outsourcing in Australia

See how your CPL compares. Explore lead generation cost benchmarks by industry, region, and campaign type

Cost Per Lead for IT Services & Outsourcing in Australia

October 2024 - October 2025

Insights

Detailed observation of presented data

Key takeaways

  • Based on $3B worth of advertising data from our dataset, which provides strong directional benchmarks.
  • For IT Services & Outsourcing in Australia, cost-per-lead averaged 62.03 over the measured months, 63% above the global baseline (38.01) for the same period.
  • Volatility is pronounced: average month-to-month move was 48.83 versus 4.44 in the baseline (~11x higher), with a sharp December-to-January drop.
  • Clear seasonality: elevated costs in Q4 (November–December), a steep reset in January–February, and a rebound by May.
  • First-to-last change (Nov 2024 to May 2025) rose 23% in Australia, while the global baseline edged down 4.7%.

Scope and context

This analysis looks at cost-per-lead trends for industry IT Services & Outsourcing and target country Australia compared to the global trend. The analysis is based on $3B worth of advertising data from our dataset, which provides strong directional benchmarks.

Selected market overview

  • Average: 62.03; Median: 56.44
  • High: 121.74 (Dec 2024)
  • Low: 9.85 (Feb 2025)
  • Range (high–low): 111.89
  • Change from first to last month: +23% (87.67 in Nov 2024 to 108.04 in May 2025)
  • Volatility: average absolute month-to-month move of 48.83
  • Largest single-month move: −102.06 from Dec 2024 to Jan 2025
  • Notable spikes/dips:
  • Spike in December (121.74), consistent with higher Q4 auction pressure
  • Deep dip in February (9.85) after a January reset
  • Strong rebound by May (108.04)

Comparison to the global baseline

  • Baseline average (same months): 38.01; Median: 39.24
  • Baseline high/low: 41.58 (Nov 2024) / 32.84 (Mar 2025)
  • Baseline change from first to last month: −4.7% (Nov 2024 to May 2025)
  • Baseline volatility: average absolute move of 4.44
  • Relative positioning:
  • Overall, Australia (IT Services & Outsourcing) sits above market on average (+63%) and is far more volatile than the global trend.

Month-by-month positioning vs. global

  • Nov 2024: 87.67 vs 41.58 → 111% above market
  • Dec 2024: 121.74 vs 39.63 → 207% above market
  • Jan 2025: 19.68 vs 35.54 → 45% below average
  • Feb 2025: 9.85 vs 38.86 → 75% below average
  • Mar 2025: 25.22 vs 32.84 → 23% below average
  • May 2025: 108.04 vs 39.63 → 173% above market

Seasonal patterns and trend shape

  • Q4 uplift: Elevated costs in November and a pronounced December peak align with typical holiday-period inflation.
  • Q1 reset: Costs compress sharply in January and bottom in February before normalizing in March.
  • Late-spring rebound: By May, costs return well above both the early-year trough and the global level.

Understanding cost-per-lead benchmarks on Facebook Ads in industry IT Services & Outsourcing and Australia helps advertisers make more efficient budget and creative choices.

Understanding the Data

Insights & analysis of Facebook advertising costs

Facebook advertising costs vary based on many factors including industry, target audience, ad placement, and campaign objectives. In the IT Services & Outsourcing industry, Facebook ad costs can be influenced by seasonal trends and market competition. For campaigns targeting Australia, advertisers typically see good engagement rates despite moderate costs. Different campaign objectives lead to varying costs based on how Facebook optimizes for your specific goals. The data shown represents median values across multiple campaigns, and individual results may vary based on ad quality, audience targeting, and campaign optimization.

Why we use median instead of average

We use the median CTR because the underlying distribution of click-through rates is highly skewed, with a small share of campaigns achieving extremely high CTRs. These outliers can inflate a simple average, making it less representative of what most advertisers actually experience. By using the median—which sits at the midpoint of all campaigns—we provide a more rigorous and realistic benchmark that reflects the true underlying data model and helps you set attainable performance expectations.

Key Factors Affecting Facebook Ad Costs

  • Competition within your selected industry and audience demographics
  • Ad quality and relevance score – higher quality ads can lower costs
  • Campaign objective and bid strategy
  • Timing and seasonality – costs often increase during holiday periods
  • Ad placement (News Feed, Instagram, Audience Network, etc.)

Note: This data represents industry median values and benchmarks. Your actual costs may vary based on specific targeting, ad creative quality, and campaign optimization.

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The data behind the benchmarks

All data is sourced from over $3B in Facebook ad spend, collected across thousands of ad accounts that use Superads daily to analyze and improve their campaigns. Every data point is fully anonymized and aggregated—no individual advertiser is ever exposed.

This dataset updates frequently as new ad data flows in. It will only get bigger and better.

Australia Advertising Landscape

National Holidays

Jan 1New Year's Day
Jan 27Australia Day (observed)
Apr 18‑21Easter weekend
Apr 25Anzac Day
Jun 9King's Birthday
Oct 6Labour Day
Dec 25Christmas Day
Dec 26Boxing Day

Key Shopping Season

Late December (Christmas and Boxing Day), Early December (Cyber Monday), January (Back-to-school), May (Mother's Day)

Potential Advertising Impact

Ad costs could spike around major holidays, especially Easter, Anzac Day, and Christmas. Increased budgets and earlier scheduling may be necessary. Retailers should consider planning promotions around back-to-school and Mother's Day to maximize campaign effectiveness.

What is considered a good cost per lead on Facebook in 2025?

A good CPL usually ranges from $10 to $50, depending on your industry and target audience. B2C offers tend to be cheaper, while B2B or high-ticket services may see CPLs over $100.

Why is my CPL higher than industry averages?

Your CPL could be high due to weak creative, irrelevant targeting, or an offer that doesn't resonate. Low engagement or poor conversion rates on your landing page can also drive up costs.

Does campaign objective impact CPL?

Yes. Campaigns optimized for conversions or leads tend to generate cheaper and more qualified leads compared to traffic or engagement objectives. Facebook needs clear signals to find the right users.

How can I generate leads at a lower cost without hurting lead quality?

Focus on improving your offer, targeting the right audience, and using high-converting creative. Test native lead forms, but make sure you're still qualifying users properly.

Should I optimize for leads or conversions if my goal is pipeline growth?

If your goal is sales or revenue, optimizing for deeper funnel conversions is better. Optimizing for leads alone can inflate volume but hurt quality.