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Facebook Ads Cost Per Lead Benchmarks for IT Services & Outsourcing in United Kingdom

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Cost Per Lead for IT Services & Outsourcing in United Kingdom

October 2024 - October 2025

Insights

Detailed observation of presented data

This analysis looks at cost-per-lead (CPL) trends for industry IT Services & Outsourcing in Great Britain compared to the global trend. The analysis is based on $3B worth of advertising data from our dataset, which provides strong directional benchmarks.

Key takeaways

  • Overall level: Great Britain IT Services & Outsourcing CPL averaged 46.86 across the period, about 28% above the comparable global baseline (36.65), indicating above-market costs.
  • Volatility: The selected series is highly volatile (average month-to-month swing ≈ 51.05) versus the baseline’s much steadier 4.18.
  • Highs and lows: Selected peak at 123.81 in November 2024; trough at 6.64 in September 2024. Baseline ranged narrowly between 31.12 and 41.58.
  • Trend direction: From first to last observed month, selected CPL rose ~+798% (6.64 in September 2024 to 59.62 in August 2025). The baseline increased a modest +12.6% over the same months.
  • Seasonality: A pronounced Q4 spike (November), a sharp May uplift, and an August upswing stand out. The global series shows only mild Q4 elevation.

Selected CPL highlights (Great Britain, IT Services & Outsourcing)

  • Average: 46.86 across 10 observed months.
  • High/low: 123.81 (November 2024) and 6.64 (September 2024), a wide range of 117.17.
  • Notable spikes/dips:
  • Spikes: November 2024 (123.81), May 2025 (108.04), and August 2025 (59.62).
  • Dips: September 2024 (6.64) and June 2025 (8.92).
  • Momentum: The series shows large swings:
  • +59.63 from September to October 2024, +57.54 from October to November 2024.
  • −104.13 from November 2024 to January 2025, +82.82 from March to May 2025, −99.12 from May to June 2025.
  • First-to-last change: From 6.64 (September 2024) to 59.62 (August 2025), approximately +798%.

Comparison with the global baseline

  • Average level: Selected 46.86 vs. baseline 36.65 (+27.8% premium), above market overall.
  • High/low: Selected peak (123.81) is roughly 3× the baseline peak (41.58). Selected trough (6.64) sits ~79% below the baseline low (31.12), highlighting outsized variability.
  • Volatility: Average absolute month-to-month change is ~51.05 for the selected series vs. 4.18 for the baseline; the selected trend is roughly 12× more volatile.
  • Month-by-month positioning:
  • Above baseline in 4 of 10 months (October, November 2024; May, August 2025).
  • Below baseline in 6 of 10 months (September 2024; January–March, June–July 2025).
  • Baseline direction: From 32.88 (September 2024) to 37.03 (August 2025), +12.6%, with a tight range and mild Q4 elevation.

Seasonal patterns

  • Q4: Selected data shows a sharp November spike, consistent with higher auction pressure late in the year; the global baseline also edges up in Q4 but far less dramatically.
  • Spring and summer: A pronounced May surge and an August uplift in Great Britain contrast with a relatively steady global pattern; June is a local low.

Understanding cost-per-lead benchmarks on Facebook Ads in industry IT Services & Outsourcing and Great Britain helps advertisers make more efficient budget and creative choices.

Understanding the Data

Insights & analysis of Facebook advertising costs

Facebook advertising costs vary based on many factors including industry, target audience, ad placement, and campaign objectives. In the IT Services & Outsourcing industry, Facebook ad costs can be influenced by seasonal trends and market competition. For campaigns targeting United Kingdom, advertisers experience moderate to high costs with strong performance in urban areas. Different campaign objectives lead to varying costs based on how Facebook optimizes for your specific goals. The data shown represents median values across multiple campaigns, and individual results may vary based on ad quality, audience targeting, and campaign optimization.

Why we use median instead of average

We use the median CTR because the underlying distribution of click-through rates is highly skewed, with a small share of campaigns achieving extremely high CTRs. These outliers can inflate a simple average, making it less representative of what most advertisers actually experience. By using the median—which sits at the midpoint of all campaigns—we provide a more rigorous and realistic benchmark that reflects the true underlying data model and helps you set attainable performance expectations.

Key Factors Affecting Facebook Ad Costs

  • Competition within your selected industry and audience demographics
  • Ad quality and relevance score – higher quality ads can lower costs
  • Campaign objective and bid strategy
  • Timing and seasonality – costs often increase during holiday periods
  • Ad placement (News Feed, Instagram, Audience Network, etc.)

Note: This data represents industry median values and benchmarks. Your actual costs may vary based on specific targeting, ad creative quality, and campaign optimization.

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The data behind the benchmarks

All data is sourced from over $3B in Facebook ad spend, collected across thousands of ad accounts that use Superads daily to analyze and improve their campaigns. Every data point is fully anonymized and aggregated—no individual advertiser is ever exposed.

This dataset updates frequently as new ad data flows in. It will only get bigger and better.

United Kingdom Advertising Landscape

National Holidays

Jan 1New Year's Day
Jan 22nd January (Scotland)
Apr 18Good Friday
Apr 21Easter Monday
May 5Early May Bank Holiday
May 26Spring Bank Holiday
Aug 25Summer Bank Holiday
Dec 25Christmas Day
Dec 26Boxing Day

Key Shopping Season

Late November (Black Friday/Cyber Monday surge), Late December (Christmas & Boxing Day promotions), Early May holiday weekend promotions

Potential Advertising Impact

CPM and CPC might increase around early May and late August bank holidays as people engage in leisure travel or retail browsing. During Black Friday/Cyber Monday, retail CPMs could spike sharply in fashion, electronics, and online shopping. Late December typically sees peak CPMs, with e‑commerce budgets needing early ramp-up.

What is considered a good cost per lead on Facebook in 2025?

A good CPL usually ranges from $10 to $50, depending on your industry and target audience. B2C offers tend to be cheaper, while B2B or high-ticket services may see CPLs over $100.

Why is my CPL higher than industry averages?

Your CPL could be high due to weak creative, irrelevant targeting, or an offer that doesn't resonate. Low engagement or poor conversion rates on your landing page can also drive up costs.

Does campaign objective impact CPL?

Yes. Campaigns optimized for conversions or leads tend to generate cheaper and more qualified leads compared to traffic or engagement objectives. Facebook needs clear signals to find the right users.

How can I generate leads at a lower cost without hurting lead quality?

Focus on improving your offer, targeting the right audience, and using high-converting creative. Test native lead forms, but make sure you're still qualifying users properly.

Should I optimize for leads or conversions if my goal is pipeline growth?

If your goal is sales or revenue, optimizing for deeper funnel conversions is better. Optimizing for leads alone can inflate volume but hurt quality.