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Facebook Ads Cost Per Lead Benchmarks for Retail in South Africa

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Cost Per Lead for Retail in South Africa

October 2024 - October 2025

Insights

Detailed observation of presented data

Key takeaways

  • This analysis looks at cost-per-lead trends for industry Retail and target country South Africa compared to the global trend; the analysis is based on $3B worth of advertising data from our dataset, which provides strong directional benchmarks.
  • Across the overlapping months (Oct 2024–Feb 2025), South Africa’s Retail cost-per-lead averaged 80.77, about 2.16x (≈116%) above the global baseline average of 37.35.
  • One exceptional spike in October (244.13) drove the overall average up; excluding October, South Africa’s average (39.93) is just 2.7% above the baseline (38.90), largely in line with overall trends.
  • The series ends sharply lower: from October to February, cost-per-lead fell by 94.5%. February (13.52) sits 65% below the global benchmark for the month.
  • Seasonality: the global baseline shows a typical Q4 uptick in November–December, a softer January, then a mild February rebound. South Africa remained steady through November–January before a pronounced dip in February.

Scope and context

  • Metric: cost-per-lead (median, monthly)
  • Industry: Retail
  • Country: South Africa
  • Comparison: South Africa vs. global baseline, using overlapping months (Oct 2024–Feb 2025) from Facebook Ads benchmarks.

What the South Africa Retail data shows

  • Average: 80.77; Median: 48.96
  • High/Low: High of 244.13 (Oct 2024); Low of 13.52 (Feb 2025)
  • Range: 230.61 between high and low
  • Month-to-month changes:
  • Oct → Nov: -80%
  • Nov → Dec: -1.6%
  • Dec → Jan: +1.9%
  • Jan → Feb: -72.5%
  • Overall change (first to last month): -94.5%
  • Volatility: Average absolute month-over-month change ≈39%. Stability was strong in Nov–Jan (≈1.8% average MoM change) before the sharp February drop.

How South Africa compares with the global baseline

  • Baseline average (Oct–Feb): 37.35; High/Low: 41.58 (Nov), 31.12 (Oct)
  • Baseline month-to-month pattern:
  • Oct → Nov: +33.6%
  • Nov → Dec: -4.7%
  • Dec → Jan: -10.3%
  • Jan → Feb: +9.4%
  • Average absolute MoM change ≈14.5% (lower volatility than South Africa)
  • Relative positioning by month:
  • Oct: 244.13 vs 31.12 (South Africa ≈7.8x above market)
  • Nov: 48.96 vs 41.58 (+17.7%)
  • Dec: 48.16 vs 39.63 (+21.5%)
  • Jan: 49.09 vs 35.54 (+38.2%)
  • Feb: 13.52 vs 38.86 (South Africa ≈65% below market)
  • Excluding the October spike, South Africa’s average (39.93) is nearly in line with the baseline (38.90), indicating costs are generally aligned with global trends outside of the October surge and February dip.

Seasonality and volatility signals

  • Global seasonality: higher costs in Q4 (notably November), easing in January, and a mild February recovery.
  • South Africa mirrors the steady middle of the season (Nov–Jan) but diverges with an outlier spike in October and a marked dip in February.

Understanding cost-per-lead benchmarks on Facebook Ads in industry Retail and South Africa helps advertisers make more efficient budget and creative choices.

Understanding the Data

Insights & analysis of Facebook advertising costs

Facebook advertising costs vary based on many factors including industry, target audience, ad placement, and campaign objectives. In the Retail industry, Facebook ad costs can be influenced by seasonal trends and market competition. For campaigns targeting South Africa, advertisers should consider local market factors and user behavior. Different campaign objectives lead to varying costs based on how Facebook optimizes for your specific goals. The data shown represents median values across multiple campaigns, and individual results may vary based on ad quality, audience targeting, and campaign optimization.

Why we use median instead of average

We use the median CTR because the underlying distribution of click-through rates is highly skewed, with a small share of campaigns achieving extremely high CTRs. These outliers can inflate a simple average, making it less representative of what most advertisers actually experience. By using the median—which sits at the midpoint of all campaigns—we provide a more rigorous and realistic benchmark that reflects the true underlying data model and helps you set attainable performance expectations.

Key Factors Affecting Facebook Ad Costs

  • Competition within your selected industry and audience demographics
  • Ad quality and relevance score – higher quality ads can lower costs
  • Campaign objective and bid strategy
  • Timing and seasonality – costs often increase during holiday periods
  • Ad placement (News Feed, Instagram, Audience Network, etc.)

Note: This data represents industry median values and benchmarks. Your actual costs may vary based on specific targeting, ad creative quality, and campaign optimization.

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The data behind the benchmarks

All data is sourced from over $3B in Facebook ad spend, collected across thousands of ad accounts that use Superads daily to analyze and improve their campaigns. Every data point is fully anonymized and aggregated—no individual advertiser is ever exposed.

This dataset updates frequently as new ad data flows in. It will only get bigger and better.

South Africa Advertising Landscape

National Holidays

Jan 1New Year's Day
Mar 21Human Rights Day
Apr 18Good Friday
Apr 21Family Day
Apr 27Freedom Day
May 1Workers' Day
Jun 16Youth Day
Aug 9National Women's Day
Sep 24Heritage Day
Dec 16Day of Reconciliation
Dec 25Christmas Day
Dec 26Day of Goodwill

Key Shopping Season

Late November (Black Friday/Cyber Monday), December (Christmas & Day of Goodwill), Mid-year retail (June Youth Day promotions)

Potential Advertising Impact

CPM and CPC might rise during long weekends like Human Rights Day, Freedom Day, and Heritage Day as leisure and travel-related media consumption increases. Retail CPMs may spike in late November–December for holiday shopping. Youth Day and National Women's Day might drive regional campaigns. Weekend extensions across public holidays may benefit weekend campaigns.

What is considered a good cost per lead on Facebook in 2025?

A good CPL usually ranges from $10 to $50, depending on your industry and target audience. B2C offers tend to be cheaper, while B2B or high-ticket services may see CPLs over $100.

Why is my CPL higher than industry averages?

Your CPL could be high due to weak creative, irrelevant targeting, or an offer that doesn't resonate. Low engagement or poor conversion rates on your landing page can also drive up costs.

Does campaign objective impact CPL?

Yes. Campaigns optimized for conversions or leads tend to generate cheaper and more qualified leads compared to traffic or engagement objectives. Facebook needs clear signals to find the right users.

How can I generate leads at a lower cost without hurting lead quality?

Focus on improving your offer, targeting the right audience, and using high-converting creative. Test native lead forms, but make sure you're still qualifying users properly.

Should I optimize for leads or conversions if my goal is pipeline growth?

If your goal is sales or revenue, optimizing for deeper funnel conversions is better. Optimizing for leads alone can inflate volume but hurt quality.