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Facebook Ads Cost Per Purchase Benchmarks for IT Services & Outsourcing

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Cost Per Purchase for IT Services & Outsourcing

November 2024 - November 2025

Insights

Detailed observation of presented data

Introduction

IT Services & Outsourcing showed a two-speed year for Facebook Ads cost per purchase: an expensive Q4, a deep reset through mid-year, and then a sudden late-summer surge. Across all countries, the industry’s CPP averaged about $101, roughly double the global benchmark’s $49, with sharp spikes in August ($411) and October ($220) setting the tone for an above-market but highly volatile profile. By contrast, the global market stayed relatively steady, peaking mildly in February before easing into Q4.

This analysis is based on $3B worth of advertising data from our dataset, which provides strong directional benchmarks. This analysis explores ad performance trends for IT Services & Outsourcing across all countries compared to the global benchmark.

The story in the data

Starting at $112 in November 2024 and ending at $220 in October 2025, CPP for IT Services & Outsourcing nearly doubled (+96%) over the period. The median across reported months landed at $101, but the range was wide—from a mid-year low of $13.74 in July to a dramatic high of $411 in August (a 30x spread).

Momentum was pronounced:

  • November to December lifted from $112 to $150 (+34%).
  • A sharp reset followed: December to February fell from $150 to $16 (−89%).
  • The mid-year floor formed between June ($19) and July ($13.74).
  • August broke the pattern with a step-change to $411, before settling to $220 in October.

Volatility was the defining feature. Month-over-month absolute moves among reported months averaged 86 points, but the median move was just 7.9 points—evidence of a stable core rhythm punctuated by outsized shocks. The global benchmark, by comparison, moved an average of 2.6 points month-to-month, underscoring how unusually choppy IT Services & Outsourcing was across all countries.

Seasonal and monthly dynamics

The pattern lined up with familiar seasonal pressure, then diverged. Costs were elevated through Q4, reset in Q1, and stayed comparatively soft through Q2. July marked the yearly trough, consistent with quieter summer demand. August, however, broke seasonality with an extraordinary spike, and CPP stayed elevated into October—unlike the broader market, which typically sees softer acquisition costs as Q4 begins to intensify.

Global CPP climbed from November into a February peak (+26%), then eased gradually into October (−19% from February), mirroring a conventional seasonal arc. The industry trend, in contrast, swung from a Q4 premium to a mid-year trough and then rebounded sharply late summer.

Country vs. Global

Against the global Facebook Ads benchmarks, IT Services & Outsourcing across all countries averaged 2.1x higher CPP across overlapping months. The gap swung widely:

  • Below market in Q1–Q2: −54% to −71% versus the global benchmark from January through July (trough at 0.29x in July).
  • Above market in Q4 and late summer: +164% in November, +200% in December, +715% in August (8.15x), and +408% in October (5.07x).

Where the global benchmark stayed contained ($43–$54 for most of the year), the industry traced a far choppier curve—−91% from December to July, then a late-summer spike that reset CPP to the year’s top tier.

Closing

Facebook Ads benchmarks for cost per purchase in IT Services & Outsourcing across all countries reveal a year marked by Q4 premiums, a pronounced Q1–Q2 softening, and an exceptional August spike—well above the steadier global market. While CPC trends and CPM analysis often dominate headlines, this CPP view highlights acquisition-cost dynamics specific to industry ad performance at a global scale.

Understanding the Data

Insights & analysis of Facebook advertising costs

Facebook advertising costs vary based on many factors including industry, target audience, ad placement, and campaign objectives. In the IT Services & Outsourcing industry, Facebook ad costs can be influenced by seasonal trends and market competition. Geographic targeting affects ad costs based on market competition and user engagement in different regions. Different campaign objectives lead to varying costs based on how Facebook optimizes for your specific goals. The data shown represents median values across multiple campaigns, and individual results may vary based on ad quality, audience targeting, and campaign optimization.

Why we use median instead of average

We use the median CTR because the underlying distribution of click-through rates is highly skewed, with a small share of campaigns achieving extremely high CTRs. These outliers can inflate a simple average, making it less representative of what most advertisers actually experience. By using the median—which sits at the midpoint of all campaigns—we provide a more rigorous and realistic benchmark that reflects the true underlying data model and helps you set attainable performance expectations.

Key Factors Affecting Facebook Ad Costs

  • Competition within your selected industry and audience demographics
  • Ad quality and relevance score – higher quality ads can lower costs
  • Campaign objective and bid strategy
  • Timing and seasonality – costs often increase during holiday periods
  • Ad placement (News Feed, Instagram, Audience Network, etc.)

Note: This data represents industry median values and benchmarks. Your actual costs may vary based on specific targeting, ad creative quality, and campaign optimization.

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The data behind the benchmarks

All data is sourced from over $3B in Facebook ad spend, collected across thousands of ad accounts that use Superads daily to analyze and improve their campaigns. Every data point is fully anonymized and aggregated—no individual advertiser is ever exposed.

This dataset updates frequently as new ad data flows in. It will only get bigger and better.

What's a healthy cost per purchase for ecommerce brands?

It depends on your product price and margins. Most brands aim for $10 to $50. For higher-ticket products, a higher CPA may be acceptable as long as you're maintaining a strong return on ad spend.

How does product price impact CPA benchmarks?

Higher-priced products typically have a higher CPA because people take longer to convert. That's not necessarily a problem if your margin can support it. You should measure CPA in context with AOV and LTV.

Why are my purchase costs going up despite stable ROAS?

Your AOV may be increasing, which helps maintain ROAS even if CPA rises. You could also be facing higher CPMs, lower conversion rates, or creative fatigue.

Should I use manual bidding to control CPA more effectively?

Manual bidding can help if you're struggling to stay within target CPA. It's best used by experienced advertisers who can monitor performance and adjust regularly. It gives more control, but also requires more effort.

How do I scale spend without letting CPA skyrocket?

Increase budget gradually, rotate creative often, and avoid overlapping audiences. Scaling too quickly can lead to audience saturation and rising CPAs.