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January 2025 - January 2026
Detailed observation of presented data
IT Services & Outsourcing saw a year marked by two dramatic surges in Facebook Ads Cost Per Purchase (CPP) that overshadowed an otherwise low-cost run across all countries. For most months, CPP sat well below the global benchmark, then spiked nearly 30x month over month in August and again elevated in October before easing back in November. The result: a market that typically buys conversions cheaply, punctuated by outsized volatility late in the year. This analysis is based on $3B worth of advertising data from our dataset, which provides strong directional benchmarks. This analysis explores ad performance trends for IT Services & Outsourcing across all countries compared to the global benchmark.
Across the months reported in 2025 (January–November, intermittent), IT Services & Outsourcing opened at $24.01 CPP in January and closed at $30.34 in November, a modest +26% increase end to end. The median CPP averaged $92.58 for the year, but that figure is skewed by two exceptional months: $411.23 in August (the annual high) and $273.88 in October. Excluding those spikes, the category averaged $21.16, with a yearly low of $13.74 in July.
Momentum through midyear was orderly and inexpensive: January to February fell 33% ($24.01 to $16.08), March rebounded to $20.42, and May peaked at $24.32 before easing to June ($19.25) and bottoming in July ($13.74). August broke the pattern with a near-30x lift from July to $411.23, partially unwound by October’s still-elevated $273.88 and a further normalization in November to $30.34.
Volatility reflected this split personality. Month-to-month swings averaged $100.64 including the two late-year surges, but just $5.35 across the steadier months—quiet relative to the spikes and indicative of a normally stable cost environment for this industry.
The rhythm was clear: low, steady CPP through the first half of the year; a trough in July; then an abrupt step-change higher in August with an echo in October. November moved back toward early-year levels, though still above the Q2–Q3 trough. By contrast, the global benchmark typically eased as the year progressed, softening into November and December.
Country-specific ad costs inevitably vary, but these figures represent a global composite across all countries for the IT Services & Outsourcing category.
Relative to the global Facebook Ads benchmarks across all industries (average CPP ≈ $51.40), IT Services & Outsourcing generally ran cheaper for most months:
Two months flipped that relationship:
Gap dynamics were wide. At the narrowest, the category was 36% below the global CPP (November); at its widest, it sat 72% below (July). Conversely, the late-year peaks rose 5–8x above the global median. The baseline itself trended lower across the year, down roughly 15% from January ($53.25) to December ($45.08), with relatively mild month-to-month volatility (~$1.86 on average), underscoring how much more turbulent the IT Services & Outsourcing series became during August–October.
Understanding Facebook Ads Cost Per Purchase benchmarks for IT Services & Outsourcing across all countries highlights a year of low-cost conversion efficiency punctuated by isolated late-year spikes. While CPC trends and CPM analysis offer complementary context, this CPP view helps frame industry ad performance against the global benchmark and clarifies country-agnostic, category-specific ad costs for 2025.
Insights & analysis of Facebook advertising costs
Facebook advertising costs vary based on many factors including industry, target audience, ad placement, and campaign objectives. In the IT Services & Outsourcing industry, Facebook ad costs can be influenced by seasonal trends and market competition. Geographic targeting affects ad costs based on market competition and user engagement in different regions. Different campaign objectives lead to varying costs based on how Facebook optimizes for your specific goals. The data shown represents median values across multiple campaigns, and individual results may vary based on ad quality, audience targeting, and campaign optimization.
We use the median CTR because the underlying distribution of click-through rates is highly skewed, with a small share of campaigns achieving extremely high CTRs. These outliers can inflate a simple average, making it less representative of what most advertisers actually experience. By using the median—which sits at the midpoint of all campaigns—we provide a more rigorous and realistic benchmark that reflects the true underlying data model and helps you set attainable performance expectations.
Note: This data represents industry median values and benchmarks. Your actual costs may vary based on specific targeting, ad creative quality, and campaign optimization.
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It depends on your product price and margins. Most brands aim for $10 to $50. For higher-ticket products, a higher CPA may be acceptable as long as you're maintaining a strong return on ad spend.
Higher-priced products typically have a higher CPA because people take longer to convert. That's not necessarily a problem if your margin can support it. You should measure CPA in context with AOV and LTV.
Your AOV may be increasing, which helps maintain ROAS even if CPA rises. You could also be facing higher CPMs, lower conversion rates, or creative fatigue.
Manual bidding can help if you're struggling to stay within target CPA. It's best used by experienced advertisers who can monitor performance and adjust regularly. It gives more control, but also requires more effort.
Increase budget gradually, rotate creative often, and avoid overlapping audiences. Scaling too quickly can lead to audience saturation and rising CPAs.
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