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Facebook Ads Cost Per Purchase Benchmarks for IT Services & Outsourcing in Australia

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Cost Per Purchase for IT Services & Outsourcing in Australia

October 2024 - October 2025

Insights

Detailed observation of presented data

Facebook Ads cost-per-purchase benchmarks: IT Services & Outsourcing in Australia versus global

This analysis looks at cost-per-purchase trends for industry IT Services & Outsourcing and target country Australia compared to the global trend. The analysis is based on $3B worth of advertising data from our dataset, which provides strong directional benchmarks.

Key takeaways

  • Overall level: Australia’s IT Services & Outsourcing cost-per-purchase averaged 69.30, about 38% above the global baseline average (50.21) over the same months. However, the series’ median (24.85) sits roughly 52% below the baseline median (51.53), reflecting a skew from early spikes.
  • Trend direction: From the first observed month (Nov 2024) to the latest (Jun 2025), Australia fell 87%, while the global baseline rose about 8.7%.
  • Volatility: Australia was highly volatile, with an average absolute month-to-month swing of ~45% versus ~6% for the baseline.
  • Seasonality: Both series were elevated in Q4 and early Q1, consistent with typical holiday-driven competition. Australia peaked in December and eased sharply from February onward.

Selected trend: IT Services & Outsourcing in Australia

  • Average: 69.30; Median: 24.85
  • High/low: Highest in December 2024 at 150.64; lowest in March 2025 at 12.61 (a ~92% drop from peak to trough).
  • First-to-last change: -86.9% from Nov 2024 (118.49) to Jun 2025 (15.49).
  • Volatility: Average absolute month-to-month change ~45%.
  • Notable movements:
  • Nov → Dec: +27% surge to the series high (150.64)
  • Dec → Jan: -6% softening
  • Jan → Feb: -82% sharp correction
  • Feb → Mar: -49% further drop to the low
  • Mar → May: +74% rebound (April not provided)
  • May → Jun: -30% pullback

Interpretation for marketers: the series is dominated by a Q4–January spike followed by a pronounced reset from February to June, resulting in a wide 12x spread between the high and the low.

Comparison with the global baseline

  • Baseline average (same months): 50.21; median: 51.53
  • High/low: High in February 2025 at 53.89; low in November 2024 at 43.19
  • First-to-last change: +8.7% (Nov → Jun)
  • Volatility: ~6% average absolute month-to-month change

Relative positioning by month:

  • Above market: Nov 2024, Dec 2024, Jan 2025 (well above the global benchmark)
  • Below market: Feb 2025, Mar 2025, May 2025, Jun 2025 (materially below the global benchmark)

Overall, Australia’s IT Services & Outsourcing cost-per-purchase was above market on average due to Q4–January highs, but the “typical” month (median) sat below the global level as costs eased dramatically from February onward.

Seasonality and timing

  • Seasonal uplift is visible in both series, with higher costs in Q4 and into early Q1.
  • The selected data shows a sharper-than-average seasonal peak in December, then a rapid normalization through late Q1 and Q2.

Understanding cost-per-purchase benchmarks on Facebook Ads in industry IT Services & Outsourcing and Australia helps advertisers make more efficient budget and creative choices.

Understanding the Data

Insights & analysis of Facebook advertising costs

Facebook advertising costs vary based on many factors including industry, target audience, ad placement, and campaign objectives. In the IT Services & Outsourcing industry, Facebook ad costs can be influenced by seasonal trends and market competition. For campaigns targeting Australia, advertisers typically see good engagement rates despite moderate costs. Different campaign objectives lead to varying costs based on how Facebook optimizes for your specific goals. The data shown represents median values across multiple campaigns, and individual results may vary based on ad quality, audience targeting, and campaign optimization.

Why we use median instead of average

We use the median CTR because the underlying distribution of click-through rates is highly skewed, with a small share of campaigns achieving extremely high CTRs. These outliers can inflate a simple average, making it less representative of what most advertisers actually experience. By using the median—which sits at the midpoint of all campaigns—we provide a more rigorous and realistic benchmark that reflects the true underlying data model and helps you set attainable performance expectations.

Key Factors Affecting Facebook Ad Costs

  • Competition within your selected industry and audience demographics
  • Ad quality and relevance score – higher quality ads can lower costs
  • Campaign objective and bid strategy
  • Timing and seasonality – costs often increase during holiday periods
  • Ad placement (News Feed, Instagram, Audience Network, etc.)

Note: This data represents industry median values and benchmarks. Your actual costs may vary based on specific targeting, ad creative quality, and campaign optimization.

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The data behind the benchmarks

All data is sourced from over $3B in Facebook ad spend, collected across thousands of ad accounts that use Superads daily to analyze and improve their campaigns. Every data point is fully anonymized and aggregated—no individual advertiser is ever exposed.

This dataset updates frequently as new ad data flows in. It will only get bigger and better.

Australia Advertising Landscape

National Holidays

Jan 1New Year's Day
Jan 27Australia Day (observed)
Apr 18‑21Easter weekend
Apr 25Anzac Day
Jun 9King's Birthday
Oct 6Labour Day
Dec 25Christmas Day
Dec 26Boxing Day

Key Shopping Season

Late December (Christmas and Boxing Day), Early December (Cyber Monday), January (Back-to-school), May (Mother's Day)

Potential Advertising Impact

Ad costs could spike around major holidays, especially Easter, Anzac Day, and Christmas. Increased budgets and earlier scheduling may be necessary. Retailers should consider planning promotions around back-to-school and Mother's Day to maximize campaign effectiveness.

What's a healthy cost per purchase for ecommerce brands?

It depends on your product price and margins. Most brands aim for $10 to $50. For higher-ticket products, a higher CPA may be acceptable as long as you're maintaining a strong return on ad spend.

How does product price impact CPA benchmarks?

Higher-priced products typically have a higher CPA because people take longer to convert. That's not necessarily a problem if your margin can support it. You should measure CPA in context with AOV and LTV.

Why are my purchase costs going up despite stable ROAS?

Your AOV may be increasing, which helps maintain ROAS even if CPA rises. You could also be facing higher CPMs, lower conversion rates, or creative fatigue.

Should I use manual bidding to control CPA more effectively?

Manual bidding can help if you're struggling to stay within target CPA. It's best used by experienced advertisers who can monitor performance and adjust regularly. It gives more control, but also requires more effort.

How do I scale spend without letting CPA skyrocket?

Increase budget gradually, rotate creative often, and avoid overlapping audiences. Scaling too quickly can lead to audience saturation and rising CPAs.