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Facebook Ads CTR Benchmarks for IT Services & Outsourcing

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CTR (Click Through Rate) for IT Services & Outsourcing

February 2025 - February 2026

Insights

Detailed observation of presented data

Introduction

IT Services & Outsourcing showed a high-engagement year on Facebook Ads, consistently clearing the global benchmark and finishing with a decisive year-end surge. The category’s click-through rate (CTR) across all countries averaged 2.91% versus a 1.84% global median, with pronounced peaks in February, September, and a standout December. The path wasn’t smooth: sharp month-to-month swings defined the year, setting this industry apart from the steadier global trend.

This analysis is based on $3B worth of advertising data from our dataset, which provides strong directional benchmarks. This analysis explores ad performance trends for IT Services & Outsourcing in all countries compared to the global benchmark.

The story in the data

The year opened at 2.32% in January and closed at 6.18% in December, a 166% lift from start to finish. The annual average landed at 2.91%, with a low of 1.65% in July and earlier crests at 3.92% in February and 3.77% in September before the December spike. The median swung dramatically month to month—an average absolute move of about 1.23 points—far choppier than the global market.

Key beats:

  • February jumped +1.60 points from January to 3.92%.
  • March reversed course (−2.13 points) to 1.79%.
  • Midyear trough hit in July at 1.65%.
  • A late-summer recovery carried August to 3.22% and September to 3.77%.
  • October cooled to 2.08%, then momentum rebuilt through November (2.96%) into a December high of 6.18% (+3.22 points month over month).

The back half averaged 3.31% versus 2.50% in the first half—a 32% stronger H2, highlighting a late-year momentum profile for CTR performance.

Seasonal and monthly dynamics

Seasonally, the pattern was asymmetrical and pulse-like rather than gradual. Q1 mixed a solid start with a February pop and a March reset. Q2 steadied near the low-2% range. Q3 marked the softest point in July before rebounding in August–September. Q4 oscillated—an October dip followed by a strong November and a decisive year-end climb. In many categories, performance typically softens through Q4 as competition rises, but here the data shows a clear Q4 lift culminating in December.

Country vs. Global

Relative to the global Facebook Ads benchmarks across all industries, IT Services & Outsourcing was generally above market:

  • Average premium: roughly 58% higher than the global median (2.91% vs. 1.84%).
  • Only July trailed the global median, by about 12%.
  • Near parity months: March (+3%) and October (+3.5%).
  • Wide outperformance: February (+137%), September (+100%), and December (+194%, nearly triple the global 2.10%).

Trend-wise, the global median rose steadily from January to December by about 24% and moved calmly, with average monthly shifts near 0.07 points. In contrast, IT Services & Outsourcing climbed +166% from January to December and was far more volatile—about 19 times the monthly swing of the global benchmark. The industry’s range spanned 1.65% to 6.18% versus the global 1.65% to 2.10%, underscoring a higher-variance engagement profile across all countries.

Closing

Understanding Facebook Ads click-through rate benchmarks for IT Services & Outsourcing across all countries helps situate CTR performance against broader Facebook Ads benchmarks, CPC trends, and CPM analysis. These country-agnostic, industry-specific CTR patterns provide a clear view of how IT Services & Outsourcing engagement compares to global trends over the year.

Understanding the Data

Insights & analysis of Facebook advertising costs

Click-Through Rate (CTR) is the percentage of impressions that resulted in a click on the Facebook ad. In the IT Services & Outsourcing industry, Facebook ad costs can be influenced by seasonal trends and market competition. Geographic targeting affects ad costs based on market competition and user engagement in different regions. Different campaign objectives lead to varying costs based on how Facebook optimizes for your specific goals. Why we use median instead of average We use the median CTR because the underlying distribution of click-through rates is highly skewed, with a small share of campaigns achieving extremely high CTRs. These outliers can inflate a simple average, making it less representative of what most advertisers actually experience. By using the median—which sits at the midpoint of all campaigns—we provide a more rigorous and realistic benchmark that reflects the true underlying data model and helps you set attainable performance expectations. The data shown represents median values across multiple campaigns, and individual results may vary based on ad quality, audience targeting, and campaign optimization.

Why we use median instead of average

We use the median CTR because the underlying distribution of click-through rates is highly skewed, with a small share of campaigns achieving extremely high CTRs. These outliers can inflate a simple average, making it less representative of what most advertisers actually experience. By using the median—which sits at the midpoint of all campaigns—we provide a more rigorous and realistic benchmark that reflects the true underlying data model and helps you set attainable performance expectations.

Key Factors Affecting Facebook Ad Costs

  • Competition within your selected industry and audience demographics
  • Ad quality and relevance score – higher quality ads can lower costs
  • Campaign objective and bid strategy
  • Timing and seasonality – costs often increase during holiday periods
  • Ad placement (News Feed, Instagram, Audience Network, etc.)

Note: This data represents industry median values and benchmarks. Your actual costs may vary based on specific targeting, ad creative quality, and campaign optimization.

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The data behind the benchmarks

All data is sourced from over $3B in Facebook ad spend, collected across thousands of ad accounts that use Superads daily to analyze and improve their campaigns. Every data point is fully anonymized and aggregated—no individual advertiser is ever exposed.

This dataset updates frequently as new ad data flows in. It will only get bigger and better.

What is CTR and why does it matter for Facebook ads?

CTR (Click-Through Rate) is the percentage of people who click your ad after seeing it. It's calculated by dividing total clicks by total impressions, then multiplying by 100. A high CTR indicates your ad resonates with your audience and helps improve your relevance score, which can lower your overall costs.

What's the average CTR for Facebook ads in 2025?

The average Facebook ad CTR across industries sits around 0.90-1.10%. But there's significant variation. Your specific industry, audience targeting, and campaign objectives should determine your benchmark.

Why is my Facebook ad CTR consistently low?

Low CTR usually stems from poor audience targeting, weak creative, or a disconnect between your ad content and audience needs. Your ad might simply not be standingo out enough. Check if your visuals grab attention, your copy addresses clear pain points, and your audience targeting aligns with people genuinely interested in your offer.

Is CTR still a reliable metric for ad performance in 2025?

Yes—but only in context. High CTR is a signal that your creative works, but it doesn't guarantee conversions. Use it alongside other metrics like conversion rate to get the full picture.