Facebook Ads Insights Tool

Facebook Ads CTR Benchmarks for IT Services & Outsourcing in Italy

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CTR (Click Through Rate) for IT Services & Outsourcing in Italy

October 2024 - October 2025

Insights

Detailed observation of presented data

Facebook Ads click-through-rate benchmarks: IT Services & Outsourcing in Italy vs. global

This analysis looks at click-through-rate (CTR) trends for industry IT Services & Outsourcing in Italy compared to the global trend. The analysis is based on $3B worth of advertising data from our dataset, which provides strong directional benchmarks.

Key takeaways

  • The Italy IT Services & Outsourcing segment is below market: its October–November 2024 median CTR averaged 0.95%, versus 1.75% for the global baseline (about 46% lower).
  • The selected segment improved month over month: +18.6% from October (0.87%) to November (1.03%).
  • Over the same period, the global baseline was slightly down (-1.1%), then, across the full available baseline window, trended upward into late summer 2025.
  • Seasonality in the global data shows softer CTRs from late Q4 into February, followed by steady gains through Q2–Q3.

About the dataset and scope

  • Metric: click-through-rate (median, monthly).
  • Industry: IT Services & Outsourcing; Country: Italy.
  • Selected data months: October 2024, November 2024.
  • Baseline: global median CTR from October 2024 through September 2025.

Performance for IT Services & Outsourcing in Italy

  • Average CTR (Oct–Nov 2024): 0.95%.
  • High: 1.03% (November 2024).
  • Low: 0.87% (October 2024).
  • Month-to-month change: +0.16 percentage points (+18.6%) from October to November.
  • Volatility signal: with two data points, observed swing is moderate, driven by a single month of growth.

Comparison with the global baseline

  • Overlapping period comparison (Oct–Nov 2024):
  • Global average: 1.75% (1.76% in Oct, 1.74% in Nov).
  • Relative position: Italy IT Services & Outsourcing averaged ~46% below the global CTR.
  • By month:
  • October 2024: 0.87% vs. 1.76% (≈51% below market).
  • November 2024: 1.03% vs. 1.74% (≈41% below market).
  • Extended baseline context (Oct 2024–Sep 2025):
  • Global average: 1.81%.
  • High: 2.12% (September 2025); Low: 1.67% (February 2025).
  • First-to-last change: +0.35 percentage points (+20.1%).
  • Pattern: mild softening from October through February, then a steady rise into late summer/early fall.

Seasonal and volatility notes

  • Selected segment: limited window, but the uptick from October to November contrasts with the slight global dip in the same period.
  • Baseline seasonality: CTR softens into early Q1 (December–February) and strengthens through Q2–Q3, peaking by September in the provided data.
  • Baseline volatility: a 0.44-point range across the year, with incremental monthly gains through mid-to-late 2025.

Understanding click-through-rate benchmarks on Facebook Ads in industry IT Services & Outsourcing and Italy helps advertisers make more efficient budget and creative choices.

Understanding the Data

Insights & analysis of Facebook advertising costs

Click-Through Rate (CTR) is the percentage of impressions that resulted in a click on the Facebook ad. In the IT Services & Outsourcing industry, Facebook ad costs can be influenced by seasonal trends and market competition. For campaigns targeting Italy, advertisers should consider local market factors and user behavior. Different campaign objectives lead to varying costs based on how Facebook optimizes for your specific goals. Why we use median instead of average We use the median CTR because the underlying distribution of click-through rates is highly skewed, with a small share of campaigns achieving extremely high CTRs. These outliers can inflate a simple average, making it less representative of what most advertisers actually experience. By using the median—which sits at the midpoint of all campaigns—we provide a more rigorous and realistic benchmark that reflects the true underlying data model and helps you set attainable performance expectations. The data shown represents median values across multiple campaigns, and individual results may vary based on ad quality, audience targeting, and campaign optimization.

Why we use median instead of average

We use the median CTR because the underlying distribution of click-through rates is highly skewed, with a small share of campaigns achieving extremely high CTRs. These outliers can inflate a simple average, making it less representative of what most advertisers actually experience. By using the median—which sits at the midpoint of all campaigns—we provide a more rigorous and realistic benchmark that reflects the true underlying data model and helps you set attainable performance expectations.

Key Factors Affecting Facebook Ad Costs

  • Competition within your selected industry and audience demographics
  • Ad quality and relevance score – higher quality ads can lower costs
  • Campaign objective and bid strategy
  • Timing and seasonality – costs often increase during holiday periods
  • Ad placement (News Feed, Instagram, Audience Network, etc.)

Note: This data represents industry median values and benchmarks. Your actual costs may vary based on specific targeting, ad creative quality, and campaign optimization.

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The data behind the benchmarks

All data is sourced from over $3B in Facebook ad spend, collected across thousands of ad accounts that use Superads daily to analyze and improve their campaigns. Every data point is fully anonymized and aggregated—no individual advertiser is ever exposed.

This dataset updates frequently as new ad data flows in. It will only get bigger and better.

Italy Advertising Landscape

National Holidays

Jan 1New Year's Day
Jan 6Epiphany
Apr 20Easter Sunday
Apr 21Easter Monday
Apr 25Liberation Day
May 1Labour Day
Jun 2Republic Day
Aug 15Ferragosto
Nov 1All Saints' Day
Dec 8Immaculate Conception
Dec 25Christmas Day
Dec 26St. Stephen's Day

Key Shopping Season

Late November (Black Friday/Cyber Monday), Christmas & post‑Christmas sales (late December), Ferragosto (mid‑August) summer tourism, Back‑to‑school (September)

Potential Advertising Impact

CPM and CPC might increase during spring holidays when Italians engage in travel or leisure. Ferragosto may see travel and hospitality ads face high competition while retail CPMs dip. Late November and December see ad demand surges. 'Ponte' long weekends could affect ad pacing with stronger performance on adjacent weekdays.

What is CTR and why does it matter for Facebook ads?

CTR (Click-Through Rate) is the percentage of people who click your ad after seeing it. It's calculated by dividing total clicks by total impressions, then multiplying by 100. A high CTR indicates your ad resonates with your audience and helps improve your relevance score, which can lower your overall costs.

What's the average CTR for Facebook ads in 2025?

The average Facebook ad CTR across industries sits around 0.90-1.10%. But there's significant variation. Your specific industry, audience targeting, and campaign objectives should determine your benchmark.

Why is my Facebook ad CTR consistently low?

Low CTR usually stems from poor audience targeting, weak creative, or a disconnect between your ad content and audience needs. Your ad might simply not be standingo out enough. Check if your visuals grab attention, your copy addresses clear pain points, and your audience targeting aligns with people genuinely interested in your offer.

Is CTR still a reliable metric for ad performance in 2025?

Yes—but only in context. High CTR is a signal that your creative works, but it doesn't guarantee conversions. Use it alongside other metrics like conversion rate to get the full picture.